Informativa sulle spedizioni

Shipping Policy

Thank you for shopping with us! Please find our shipping rates, delivery times, and return shipping details below.

📦 Shipping Destinations & Rates

Currently, we only ship to addresses within Italy.

Orders under €40.00: €4.90 (VAT included)

Orders of €40.00 and over: FREE Shipping

⏱️ Delivery Times
Standard delivery within Italy takes 3 to 5 business days from the date of purchase.

Please note: Delivery times may vary during initial product launches or special promotional drops. Any exceptional delays will be clearly stated on the product page at the time of purchase.

🔄 Returns & Return Shipping Fees
If you need to return an item, please note that return shipping is paid by the customer.
To make the process as easy as possible, we follow this procedure:
  1. We will provide you with a pre-paid return shipping label.
  2. A flat fee of €4.90 (VAT included) for the return shipping cost will be automatically deducted from your final refund.
If you have any questions or need assistance with your shipment or return, please contact our Customer Support team at info@moonealp.com.